Privacy Policy

1. What Personal Information We Collect

We may collect the following types of information:

• Your name, email address, phone number, and other contact details

• Health-related information provided through our forms or patient portals

• Communication preferences, including SMS opt-ins

• Billing and payment details
   

2. How We Use Personal Information

We use your personal information to:

• Provide healthcare services

• Schedule and manage appointments

• Communicate important health-related information

• Send reminders, post-visit follow-ups, and educational content via SMS or email

• Improve our services
   

3. Who We Share Personal Information With

We do not sell or rent your personal information.
We may share your data only with:

• Authorized healthcare professionals within our clinic

• Trusted third-party service providers (e.g., appointment platforms, lab services, or Fullscript) for the purpose of delivering services
   

4. SMS Consent and Use

If you opt in to SMS communication, you may receive:

• Appointment reminders

• Post-visit instructions

• Lab and billing notifications

• Educational content or links for reviews
   

SMS consent is not shared with third parties or affiliates for marketing purposes.

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You may opt out at any time by replying "STOP" to any message. For assistance, text "HELP" or contact our clinic directly.

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5. Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also change your communication preferences at any time.

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6. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 info@raleighholistichealthcare.com
📍 875 Walnut St., Suite 275-9, Cary, NC 27511
📞 Phone (919) 636-9220 | Fax: 919 443 1268

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This Privacy Policy is accessible via our website footer and any web form where we collect consent.