Question 1

How long are your visits?

Accepted Answer

Our initial visit is a 90-minute to 120 min appointment. This is face to face (in patient or virtual) time with your doctor is a cornerstone to our approach to care. This time is spent gathering vital information about your symptoms, life experiences and health history which are vital components to a tailored and individualized approach to care that we provide.

After your initial intake appointment, a follow-up visit between 90 minutes to 120minutes is necessary to review test results and customize your care. We will only charge for the time used in consultation per the fee schedule. First and initial follow up visit add an additional 30 min to the time spent face to face or virtual. Routine visit adds 20 min to the time spent in person or virtual.

Question 2

Are you regular doctors?

Accepted Answer

Yes. Our team is made up of medically trained, board-certified doctors who are trained in both traditional and functional medicine.

Question 3

Can you write and refill prescription medications?

Accepted Answer

Yes, we can only write a prescription regarding your functional medicine visit. We will not refill your regular chronic disease medication. This should be done by your primary care provider.

Question 4

Can I come in just for a wellness visit?

Accepted Answer

Yes. We believe in disease prevention and health promotion to maintain optimum health. We will help you develop wellness strategies and make recommendations for disease prevention.

Question 5

Do you draw labs at your office?

Accepted Answer

We do not draw blood at our office. We order conventional labs local labs and patients can walk-in or schedule an appointment to have their labs drawn.

We also work with other speciality diagnostic companies for specialized tests to assess for nutrient deficiencies, mitochondrial function, infections or gut microbiome tests. These are often mailed to the patient’s home.

Question 6

How do I get in touch with my doctor after hours?

Accepted Answer

We do not offer urgent care or after-hour services.

Established patients have direct access to our physicians via our patient portal which they can access 24 x 7. Your physician will respond via the portal to simple clinical questions and requests within 2-4 business days. If your inquiry is more involved, we may recommend scheduling a follow-up consultation which is based upon availability.

For true emergencies, please go immediately to your nearest emergency room.

Question 7

What do I need to do to become a new patient?

Accepted Answer

Go ahead and book an appointment. Once you’re booked in, you will receive an email with instructions to sign up to our patient portal. Once signed up you will gain access to our new patient intake paperwork. This paperwork will need to be completed at least 48 hours prior to your appointment. The patient intake form is an in-depth form and should be completed as thoroughly as possible. It is imperative that you complete the forms as honestly and thoroughly as possible. The new patient intake form is a critical part of your initial visit. Your doctors will spend hours reviewing this data as they prepare for your appointment.

Remember, this comprehensive paperwork must be completed at least two days before your visit. This is necessary to allow your doctors enough time to review your information. If we do not receive your forms within two days of your appointment you run the risk of your visit been automatically canceled.

If your appointment is in person, please arrive promptly and bring medication and supplements you are currently taking. At the end of your visit, your visit summary will be available on the patient portal within 24 hours.

Virtual appointments, please note that this will be conducted by secure video chat. Log in from the patient portal or your email using the link provided at your appointment time. Please ensure you have a working camera on your device and adequate Internet service. Virtual services will be billed for the first 1.5 hours prior to the appointment.

Appointment rates are $400/hr.  For new patients, appointments normally last 1.5 to 2 hours. 1 to 1.5 hour is spent on the virtual call or face to face visit, add an additional half an hour for reviewing the new patient paperwork, ordering supplements and labs. Example if your virtual call or visit last 1 hour, then you will be billed 1.5 hours.

Frequently Asked Questions

Our expert team answers all your common Healthcare and supplements related questions frequently asked by the patients.

875 Walnut St., Suite 275-9
Cary, NC 2751

info@raleighholistichealthcare.com

Office: (919) 636-9220
Fax: (919) 443-1268

9:00 AM - 3:00 PM
(Appointment Only)

Frequently Asked Questions

Our expert team answers all your common Healthcare and supplements related questions frequently asked by the patients.

875 Walnut St., Suite 275-9 Cary, NC 2751

info@raleighholistichealthcare.com

Office: (919) 636-9220 Fax: (919) 443-1268

9:00 AM - 3:00 PM (Appointment Only)

875 Walnut St., Suite 275-9
Cary, NC 2751

Office: (919) 636-9220
Fax: (919) 443-1268

9:00 AM - 3:00 PM
(Appointment Only)